Money-Back Guarantee
Wrong prediction? No problem. We stand by our service with a 100% money-back guarantee.
Our Promise to You
- 100% refund if our prediction is wrong
- Or choose 150% store credit instead — issued instantly, never expires, works on any NubHub product
- Automatic refund if scan image is unclear
- No questions asked - we trust you
- Cash refunds processed within 5-7 business days
- Keep the prediction result as our gift
What's Covered
- The wrong-prediction guarantee applies to 12-week nub theory readings (Essential, Premium and Deluxe).
- Ramzi early readings (6–8 weeks) are just for fun and aren't covered by the wrong-prediction guarantee — that's why they cost a fraction of a full reading. The automatic unclear-scan refund still applies.
How It Works
- Wait for Your 20-Week Scan — Complete your 20-week anatomy scan to confirm the gender.
- Submit Your Request — Upload your 20-week scan and provide your prediction details.
- Receive Your Refund — We'll verify and process your refund within 5-7 business days.
How to Request a Refund
The fastest way: open the guarantee claim link in your result email and pick cash or 150% credit — the credit option is issued on the spot.
Or email us with your email address, your Prediction ID (found in your confirmation email), and your 20-week scan (JPG or PNG, max 10MB). We'll email you within 24 hours with your refund status.
Time Limit
Refund requests must be submitted within 30 days of your 20-week scan date.
